At J.B. Hendry our goal is 100% customer satisfaction. We have confidence that you will be pleased with our high quality products and outstanding customer service.
We guarantee that:
Customer responsibility:
If we fail to fulfill any of our guarantees we ask that you notify us, by calling (888)361-4574 by 6:00pm EST the day after receiving your order. No product should be returned prior to contacting Customer Service.
Our Promise:
If we fail to fulfill any aspect of our guarantee we will gladly replace your order or issue a refund, providing you contact us within the time frame previously designated. We reserve the right to investigate all claims that we may believe to be fraudulent or unfounded.